When nothing else works: Data recovery

Macs are known for their longevity and high reliability, but what happens when nothing works anymore? I can help you even if it's been a while since the last backup ;-) First, we'll analyze the situation with the help of special software tools and attempt to restore the data. If the hard drive or SSD is seriously damaged, there are other solutions available depending on the urgency and budget.

Important: I always operate within the bounds of my experience and knowledge. Your data comes first, and if I'm at a loss for further information about a patient, I communicate this openly and transparently. Such cases are then referred to highly specialized companies.

What can you do yourself in an emergency?

  • If your Mac is still working and you have lost your data due to accidental deletion, do not install any new programs or save any new data to the disk.
    • Hard drive: If you hear clicking noises, turn off your Mac immediately.
      • Don't tap the hard drive or anything similar to "catch the read/write head." That's a modern myth.
        • Under no circumstances should you unscrew the hard drive! This will only be successful, if at all, in specialized laboratories.